Privacy Policy
This Privacy Policy describes how Edward Spade dba Apex Voice Co (“Apex Voice Co,” “we,” “us,” or “our”) collects, uses, and protects information submitted through apexvoiceco.com. Edward Spade dba Apex Voice Co operates Apex Voice Co and is responsible for the practices described below.
Information we collect
When you submit the demo request form on apexvoiceco.com, we collect information you provide, including:
- Your name
- Business name
- Email address
- Phone number
- Details about your request, including any notes or context you choose to share
How we use your information
We use the information you submit to:
- Respond to your request
- Schedule revenue review calls with you
- Send appointment confirmations and appointment cancellation notifications related to those calls
- Communicate with you about your request, including follow-up regarding the demo and your inquiry
SMS opt-in and your phone number
Your SMS opt-in consent and your phone number are not sold, rented, or shared with third parties for marketing purposes. Information you submit through the form, including the consent you give to receive SMS, is used only to operate the Apex Voice Co service and to communicate with you about your request.
Service providers
To operate the business, we use a small number of trusted service providers that may process your information on our behalf. These categories include website hosting, customer relationship management (CRM) and spreadsheet tools, calendar scheduling, email delivery, voice/calling, and SMS delivery providers. These providers are permitted to use your information only to provide their services to Apex Voice Co.
Opting out of SMS
You can stop receiving SMS messages from Apex Voice Co at any time by replying STOP to any message you receive from us. After you reply STOP, you will not receive further SMS messages from the Apex Voice Co appointment notification program.
Getting help
You can request help by replying HELP to any SMS message you receive from us, or by contacting us at apexvoiceco@gmail.com.
Data retention
We keep the information you submit as long as is reasonably necessary to respond to your request, operate the service, comply with our legal obligations, and maintain ordinary business records.
Contact
Questions about this Privacy Policy can be sent to apexvoiceco@gmail.com.